Navigating the UX journey: my comprehensive services

Whether you're looking for comprehensive UX consultancy or specific assistance in enhancing your digital presence, you've come to the right place. I offer a range of services tailored to meet your unique needs, from complete UX process management to targeted tasks like quick prototyping and user journey mapping.

Global UX consultancy

In my Global UX Design service, I offer complete support for designing and revamping digital applications. My approach covers every phase, from initial alignment workshops to the final preparation for your development team. I focus on a collaborative, user-centric design process, ensuring that the end product effectively meets user needs and is seamlessly ready for development.

This service is meticulously tailored for projects that demand a detailed, personalised approach to UX design. My commitment extends beyond just enhancing the end-user experience; I also strive to simplify and streamline the design process for my clients, ensuring a smooth, collaborative journey from concept to completion.

Specific UX and product design tasks

As a seasoned UX and Product Design professional, my approach to design solutions is deeply rooted in practical experience and theoretical knowledge. I blend these with the power of Artificial Intelligence to explore a broader spectrum of innovative solutions. This unique combination allows me to uncover and deliver optimal, user-centred designs that are not only creative but also data-driven and technologically advanced. Below is a detailed list of the specific UX and Product Design tasks I offer, each enhanced by this synergistic approach.

User research

• Conducting surveys, interviews, and usability tests.

• Creating personas and user profiles.

• Analysing user behavior and feedback.

Analysing user journeys

• Mapping out and analysing user pathways within your digital tools.

• Identifying pain points and opportunities for enhancing user experience.

• Utilising insights to refine and optimise user flow and interface design.

Information architecture (IA)

• Developing site maps and content categorisation.

• Creating wireframes and prototypes.

• Conducting card sorting and task flow analysis.

Interaction design

• Developing interactive prototypes.

• Creating micro-interactions for enhanced user engagement.

• Conducting motion design and animation.

Accessibility and inclusivity

• Ensuring design compliance with WCAG and ADA standards.

• Conducting accessibility audits.

• Implementing inclusive design principles.

User testing and validation

• Setting up and conducting A/B tests.

• Performing heuristic evaluations.

• Gathering and analyzing user feedback.

Content Strategy

• Developing content guidelines and tone of voice.

• Auditing existing content for relevancy and effectiveness

• Planning and executing content development strategies.

UX Writing

• Crafting user-centric copy for interfaces.

• Writing and testing microcopy.

• Developing content for onboarding flows.

Visual Design (UI)

• Crafting UI elements and style guides.

• Designing responsive layouts and interfaces.

• Creating high-fidelity mockups and prototypes.

Optimising Visibility and Conversion Rate Optimization (CRO)

• Implementing strategies to increase the visibility and discoverability of your digital products.

• Conducting tests and analyses to improve conversion rates.

• Applying data-driven insights to enhance user interaction and goal completion.

Performance Analysis

• Conducting website or app performance reviews.

• Analysing user engagement and retention metrics.

• Providing recommendations for optimisation.

Competitive Analysis

• Conducting market and competitor research.

• Analyzing competitive UX strategies.

• Providing insights for strategic positioning.